Many thanks, Jayne
Senior Partnership Officer, TAP
Durham County Council
Room 5-140/150, Co. Hall
03000 268 371
Switchboard 03000 26 0000
There is a diabetes service patients could gain information/ services. We have now expanded and are creating a patient bulletin for diabetes and I was wondering if this is something that could be set via Durham Voice?
I have attached a copy of the most recent bulletin
Heathwatch Annual Report 2017/18 **New**
Our 2017 – 18 annual report is now available on our website http://www.healthwatchcountydurham.co.uk/annual-reports
. It’s been a really exciting year and I hope you enjoy reading the highlights, in particular where the voice of patients and service users has been heard and made a difference.
Since publication I am pleased to be able to share that both our work on care home websites and access by vulnerable women to screening services have been shortlisted for national Healthwatch England Awards.
Healthwatch #ItStartsWithYou campaign launches in County Durham **New**
What health or social care change do YOU want to spark?
Healthwatch County Durham is launching a campaign to encourage people across the region to help make health and social care better by sharing their experiences of services. The #ItStartsWithYou campaign encourages people to have their say and help spark improvements and changes to services that will benefit their communities in the future. Now in its second year, every Healthwatch organisation across the country is involved, generating a massive energy for change.
Tony Bentley is one of those who shared their experiences with the Healthwatch County Durham team last year and, as a result, people across the area are now benefiting from clearer information about local care homes online. Tony had struggled to find the information he needed when searching for a care home for his mother. Several websites exist that list services, including providers own sites, but details of CQC ratings, fees, and even of what services homes provided were not always accessible.
Tony’s experience sparked more research. Now, thanks to Tony and other research volunteers, all care homes with a contract with the county council have to provide key information on the Durham County Council “Locate” website. The public now have more information about the homes available, which helps them make more informed decisions. Tony also helped to develop a best practice website for providers, so they can learn how to improve their own websites. Following this success, Tony has been nominated for a national Healthwatch award – and it all snowballed from sharing his personal experience.
You could make a difference too.
Share your experiences with Healthwatch County Durham at email@example.com or by calling 0800 304 7039. Remember – it starts with you!
Healthwatch County Durham - July news update **New**
Please find attached
the latest Healthwatch news for July 2018
County Durham Dementia Support Team, Newsletter No. 10, June 2018 **New**
Please see attached
the latest newsletter from the County Durham Dementia Support Team. I hope that you find it useful and informative.
Healthwatch County Durham welcomes support for new mums **New**
Healthwatch County Durham is pleased to hear the Royal College of Midwives commit to supporting women however they choose to feed their babies – something new mothers in County Durham have said they want from local services. Healthwatch County Durham spoke to more than 200 mothers from across the region last year for a report into maternity services. Many of those who had chosen to formula feed reported feeling unsupported or being made to feel guilty, or like they had failed, for not breastfeeding. Mothers said health professionals should be more open to all kinds of feeding, be it breastfeeding, formula or combination feeding. From the research, Healthwatch County Durham recommended to commissioners of County Durham healthcare services that:
• information given to expectant mums on breastfeeding should be realistic - women should be made aware of the problems that may be experienced, and where to go for help, as well as the benefits.
• midwives and health professionals should be more supportive of formula feeding, acknowledging that, for some mothers, stopping breastfeeding is not necessarily a decision that has been taken easily.
Healthwatch County Durham’s research also looked at women’s choices around smoking in pregnancy and smoking cessation support for this group.
For more information contact Emily Hunter, Healthwatch County Durham on 0800 304 7039 or Emily.firstname.lastname@example.org
For more general information contact 0191 3781037 email@example.com
Health body and Mind **New**
I am sure that employee and wellbeing is at the forefront of your thoughts and by caring for your work force it will also create a environment that cultivates economic success
I feel that the treatments and therapies we provide could enable you to have a workforce that is mind and body well
Could I please like to take this opportunity to introduce our centre which is based in Sacriston, near to the centre of Durham
Here at the NIHP we offer fantastic ,professional, knowledgeable practitioners In a friendly, caring environment where we currently provide services including Bowen therapy, counselling , psychotherapy, mindfullness ,fitness and nutrition, acupuncture, flower remedies, sports/deep tissue and remedial massage, chiropractor ,osteopathy, chiropody and clinical beauty techniques we are proud to host Auton health and Beauty within centre and Sunderland eye clinic based in the practise .
NIHP also provides high quality Consultation, therapy and treatment rooms, available for hire to health care advisers, therapists and practitioners, to enable them to provide all aspects of health, well-being and supportive therapies.
If you are interested in our centre and the services we offer then you are more than welcome to drop-in for a quick chat and look around, just send me a quick email or give me a call on 0191 398 0000.
You can also find more information on our website
or Facebook page
I look forward to hearing from you soon.
Macmillan Joining the Dots ebulletin May 2018 **New**
Please see attached
our May Joining the Dots ebulletin. Please feel free to cascade out.
Healthwatch County Durham - June news update **New**
Healthwatch County Durham - May news update **New**
Healthwatch County Durham
St Johns Road
Meadowfield Industrial Estate
Freephone: 0800 3047039
Text: 07756 654218
Wellbeing for Life **New**
Thank you for supporting Wellbeing for Life in the past.
We hope to have your continued support in the future and we have attached our referral form along with a short media byte with information about our service, should you wish to refer anyone to us.
Our aim is to engage clients as individuals or in groups, offering access to whichever measures are needed to improve their wellbeing in a flexible, person-centred approach.
We provide a broad range of flexibly delivered wellbeing interventions lasting 8-12 sessions.
We work with adults 16 years and over and give FREE access to one to one and group support including support to:
Be more active
Give up smoking
Drink less alcohol
Learn to cook
Meet new people
Learn new skills
Should you require further information please do not hesitate to contact us on 0800 8766887 or access our website at wellbeingforlife.net
Article on Violent Patient Scheme **New**
that answers question on how long patients can
be excluded from their local GP Practice
The revised contract clarifies that GP practices can refuse to register
people with a 'violent patient' flag on their medical record, under
existing rules that allow them to turn away patients where there are
'reasonable grounds' for doing so.
NHS England and the GPC have agreed that where patients are flagged as
violent, this constitutes reasonable grounds for a practice to turn them
away. Patients whose records carry this warning can also be removed from
practice lists if they are registered by mistake.
Guidance on the revised contract from the BMA and NHS Employers says that
patients refused registration or removed from practice lists under violent
patient rules will be able to access general practice services through the
national 'special allocation scheme'.
NHS Employers guidance says: 'Where patients are removed under violent
patient provisions, further care will be managed in line with agreed
national policies, including where appropriate special allocation schemes.
Healthwatch County Durham's Breast screening report **New**
We have just published our report
looking at barriers to women attending breast screening appointments. 478 women shared their views and experiences and our recommendations are based on trends that emerged. These include the appointment process, clarity of information, the accessibility of the service and empathy and support. The report which includes an executive summary is available on our website.
We would be grateful if you could share this with relevant people in your organisation and networks, and also send a response to the recommendations on behalf of your organisation.
Wingate weight loss wonder reveals the secret to his success **New**
After January many people struggle to keep up their resolutions to lose weight or be more active. The result is that the UK wastes nearly £600 million a year on unused gym memberships.
But John Cairns from Wingate has the answers. Increasing health problems encouraged John to lose over 4 stones and dramatically change his lifestyle.
John Cairns, 61 came into contact with County Durham's Wellbeing for Life service because "he'd tried everything else to lose weight and nothing worked"; until he found something he enjoyed.
After contacting the free service, Health Trainer Sarah Howells got in touch and met with John in his own home to discuss how she could support him to achieve his health goals.
Wellbeing for Life staff work with individuals on a 1-1 basis and in groups, to help people recognise the issues that are affecting their wellbeing and to make positive changes.
Sarah listened and observed John's lifestyle and they came up with a plan which included small and manageable changes he could make to help him lose weight, feel healthier and happier.
Implementing change was a struggle at first, but Sarah discovered he had a competitive streak so she would set him weekly challenges and the weight started to drop off.
John then helped to set up Wellbeing for Life's Eat Wise to Drop a Size group at Wingate Community Centre, where he and other community members learn about nutrition, pick up recipe ideas, have weigh-ins and support each other while having a good natter.
John says "I haven't found this journey easy, but it's certainly been worth it. It's become less of a struggle to walk due to my weight loss. I don't get out of breath as much and its great socialising with old and new friends at the group. I still have a long way to go but my health issues are improving and I'm feeling really good.
My health trainer and I just hit it off, I enjoyed her banter and she gave me the confidence and motivation I needed, as well as sometimes a stern telling. Sarah has a lovely manner that really cheered me up. Even when times are difficult she helps me to find the positives. The continued support from the group members and Sarah keeps me motivated.
I think the secret to sticking to a healthy lifestyle is enjoyment. If you surround yourself with people you like and choose activities you enjoy, you're more likely to achieve your goals."
John is a well-known character in his community. He wants other people, especially men who are at most risk of dying early, to benefit from Wellbeing for Life, and has been trying to spread the word of his success to his friends on social media.
If you live in the Wingate area and would like to attend Wellbeing for Life's Eatwise to Drop a Size group, it takes place every Friday morning at 10:15am. For More information contact Sarah on 07826884712
Wellbeing for Life is a free service that aims to help people to live well and maintain good health for themselves and those around them.
For further information on the Wellbeing for Life service contact freephone 0800 8766887 or visit www.wellbeingforlife.net, Facebook @CountyDurhamWellbeingForLifeService, Twitter @ WBFL_Durham
Health & Wellbeing promotion **New**
The Wellbeing for Life service are currently running a promotion to engage more men. As I’m sure you will be aware, men are less likely to engage with health and wellbeing services and therefore can experience poorer life outcomes.
For any male client that signs up for group or individual support before the 1st March will receive an entry into a FREE prize draw to win one of the following:
· Annual Family Pass to Beamish Museum
· 3 Months Gym Membership
· 6 Free Haircuts
I would appreciate it if you could share the attached with all of your networks and if you work in a public place print out some copies. However if you are unable to print copies please get in touch on the Freephone number 0800 8766887 and we will be able to get some to you.
Many thanks in advance for your support.
Wellbeing for Life Co-ordinator (North Durham Hub)
Healthwatch County Durham - March news update **New**
Conversations to review Dementia services **New**
As part of the national NHS five year forward view for mental health, NHS North Durham and NHS Durham Dales, Easington and Sedgefield Clinical Commissioning Groups (CCGs) are currently looking at the Dementia services available in your area.
To help us do this we would be grateful if you would spare a couple minutes to answer a few questions about your views and experiences of local services. We will be going out to visit a number of specific groups and sessions in order to speak to people about their experiences. However, if we miss you at these sessions or you would prefer to give your feedback in other ways the details are below.
With the answers you provide we will be able to identify if there are the right amount of services in place and if they are working correctly. This information will then be able to be used to help design what services and support is provided locally in the future.
To give your views you can either;
2. Alternatively you can contact Daniel at the CCG by telephone on 0191 389 8617 to provide your feedback.
Please note that you may need to leave a message with your name and contact number so that we can call you back.
It would appreciated it if your responses could reach us by Friday 16 February 2018. We very much hope that you are able to give your feedback through one of the methods outlined above.
Support Service in North Durham **New**
Are you aged 18+ living in North Durham and feeling lonely or isolated? Would you like support to find and attend local activities that interest you?
British Red Cross have a new service that can help.
Call 0191 384 1360 / 07808 243720 to find out more or email Connectdurham@redcross.org.uk
New Change4Life campaign! **new**
Welcome back! We hope you enjoyed the Christmas break and we wish you a very happy New Year.
This week, Change4Life has launched an exciting new campaign to help families choose healthier snacks and reduce their children’s sugar intake. The campaign will help parents take action by introducing a new simple tip – ‘Look for 100 calorie snacks, two a day max.’
We have created a Local Health Champion toolkit to help you and your friends, family and community choose healthier snacks and cut back on sugar.
More information about the new campaign
A link to the Local Health Champion guide
A link to order free resources
Our campaigns are life changing and we hope you enjoy helping us spread the
If you have any questions please email firstname.lastname@example.org.